Towyo Privacy Policy
Effective date: May 31, 2026
This Privacy Policy explains how Towyo collects, uses, and protects personal information provided through Towyo.com, our dealership locations, our sales and service teams, and our messaging programs.
Information we collect
We may collect your name, mobile phone number, email address, mailing address, trailer interests, quote requests, appointment details, purchase details, pickup details, financing-related inquiry information, and any information you provide when you contact Towyo online, by phone, or in person.
How we use information
We use your information to respond to inquiries, provide quotes, coordinate trailer purchases, schedule appointments, arrange factory pickup, send customer care updates, provide order and service information, and improve our customer experience.
SMS communications
If you consent to receive text messages from Towyo, we may send you SMS messages related to your inquiries, appointments, purchases, trailer order status, pickup coordination, service follow-up, and customer support.
Message frequency varies based on your interaction with Towyo. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP. You can reply HELP for assistance.
Towyo does not sell, rent, or share your mobile phone number with third parties for their own marketing or promotional purposes.
How consent works
Customers may opt in to receive messages by submitting their mobile number through forms on Towyo.com, requesting quotes, scheduling appointments, placing orders, requesting factory pickup coordination, or providing consent in person at a Towyo location.
Sharing of information
We may share information with service providers that help us operate our website, CRM, communications tools, payment processes, logistics coordination, and dealership operations. These providers may only use the information as needed to provide services to Towyo.
Data security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may contact Towyo to update your information, request that we stop contacting you, or ask questions about this policy. To stop SMS communications, reply STOP to any message.
Contact us
If you have questions about this Privacy Policy, please contact Towyo through Towyo.com/contact/ or call the appropriate Towyo location listed on our website.
