Returns and Refunds Policy

Policy Overview

We are a trailer dealer based in Douglas, Georgia, selling brand new trailers. This policy outlines our terms regarding returns and refunds. We ship to all states and some countries. Our goal is to ensure transparency and provide clarity on our returns and refunds policy.

All Sales Are Final

All sales are final. There are no refunds or cancellations. All deposits for custom builds are non-refundable. If a deposit was made to hold an in-stock unit, we will move the deposit to another in-stock unit.

Agreement

Delivery and Payment

Delivery of parts or vehicles is to be taken within 14 days of their arrival at Seller's location or the date of this invoice, whichever is later. Failure to do so shall be a breach of this agreement, and the seller may retain as liquidated damages the cash and all other considerations paid by the purchaser.

Seller receives checks and drafts, given in whole or in part payment, conditionally only. Seller reserves title to the vehicle until the check or draft is paid by the bank on which it is drawn.

Seller does not guarantee the delivery dates of any vehicles, products, or services. By signing this form, the Buyer hereby waives the right to later dispute authorized charges made on a credit card used as payment on this invoice.

Any payments on quotes that include labor or welding charges are not refundable under any circumstances. All sales are final. There are no refunds or cancellations.

Risk of Loss

The risk of loss or damage to the goods shall pass to the Buyer upon delivery of the goods to the Buyer or the Buyer’s representative. It is the responsibility of the Buyer to inspect the goods upon receipt and notify the Seller of any damages or discrepancies within 48 hours of delivery.

Inspection and Acceptance

Buyer shall inspect the goods immediately upon delivery and shall, within 48 hours of delivery, give written notice to Seller of any claim that the goods do not conform with the terms of the agreement. If Buyer shall fail to provide such notice, the goods shall be deemed accepted, and Buyer shall be bound to pay for the goods in accordance with the terms of this agreement.

Arbitration and Waiver of Jury Trial

All irresolvable disputes or claims pertaining to the vehicles, products, or services delivered by the Seller to the Buyer or the relationships that arise therefrom, whether based in contract, tort or otherwise, shall be resolved by binding arbitration under the expedited procedures of the Commercial Disputes Arbitration Rules of the American Arbitration Association (AAA) and the Federal Arbitration Act in Title 9 of the US Code and the laws of the State of Idaho.

Arbitration hearings will be held in the city where the Seller is located or where mutually agreed. A single arbitrator will be appointed by the AAA and will be an attorney or a retired judge with experience and knowledge in commercial transactions. Judgment upon the award rendered in arbitration shall be final and may be entered in any court, state or federal, having jurisdiction.

Buyer and Seller mutually agree that in the arbitration process, attorneys fees shall not be awarded by an arbitrator under this agreement. The arbitrator shall not award attorneys fees under this agreement, which expressly declines the arbitrators authority under Idaho Code Section 7-910.

If a dispute or claim is not subject to arbitration for any reason, then the dispute or claim shall be decided in a court of competent jurisdiction without a jury. You and we irrevocably waive all rights to trial by jury.

Seller's Liability

Seller's liability for any and all claims arising out of this agreement will be limited to the total value of the vehicles, products, or services delivered under this agreement. Under no circumstances shall the Seller be liable to the Buyer or any other person for any special, incidental, or consequential damages.

Force Majeure

Seller shall not be liable for any failure to perform its obligations under this agreement due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or governmental actions.

Warranty Disclaimer

Except as expressly provided in this agreement, Seller makes no warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. Seller does not warrant that the goods will meet Buyer's requirements or that the operation of the goods will be uninterrupted or error-free.

Complete Agreement

This document represents the entire agreement between the Buyer and the Seller. All promises, verbal understandings, or agreements of any kind pertaining to this purchase not specified herein are not binding on the Seller.

Any amendments or modifications to this agreement must be in writing and signed by both parties to be effective.

Governing Law

This agreement shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of laws principles.

Severability

If any provision of this agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Notices

All notices required or permitted under this agreement shall be in writing and shall be deemed delivered when delivered in person, sent by email with confirmation of receipt, or deposited in the United States mail, postage prepaid, addressed as follows:

• To Seller: Towyo, Douglas, Georgia
• To Buyer: The address provided at the time of purchase

Assignment

Buyer shall not assign this agreement or any interest therein without the prior written consent of Seller. Any such assignment without Seller’s consent shall be void and of no effect.

Waiver

The failure of either party to enforce any provision of this agreement shall not be construed as a waiver of that provision or the right to enforce it in the future.

Headings

The headings in this agreement are for convenience only and shall not affect the interpretation of this agreement.